What you will be able to do
- Frame a decision before looking for answers
- Compare options against explicit criteria
- Recognise the biases that distort individual and group decisions
- Communicate a decision and its reasons clearly
Who it is for
- Senior managers and decision-makers
- Advisers who prepare decisions
- Members of management committees
Prerequisites
- None
Program
Framing the decision
- What exactly is being decided, by whom, by when
- Separating facts, assumptions and values
- Who should be consulted
Options and criteria
- Generating real alternatives
- Weighing options against criteria
- Using the evidence available, and knowing its limits
Uncertainty and bias
- Scenarios and reversible decisions
- Common biases in individuals and committees
- Practices that reduce them
After the decision
- Explaining the decision and its trade-offs
- Monitoring whether it works
- Reviewing decisions to learn, not to blame
How we work
- Decision cases drawn from participants’ institutions
- Group decision exercises with debriefing
- A short decision memo written by each participant