Leadership and management
For managers who need to set direction, lead change and get results through their teams.
In public institutions, managers rarely choose their team, their budget or their deadlines, yet they are expected to deliver. These programs focus on what a manager can control: the clarity of objectives, the quality of decisions, the conversations with teams and partners, and the way change is led. They draw on participants’ own situations rather than on generic models.
Programs in this domain
- Leadership and management
Leading change in public institutions
Lead a reform or reorganisation from the case for change to lasting new practices, with the people who have to live it.
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Managing teams by results
Translate institutional objectives into clear team objectives, follow progress with your team and give feedback that improves performance.
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Decision-making under uncertainty
Make sound decisions when information is incomplete and stakes are high, and explain them to those affected.
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Negotiation and stakeholder dialogue
Prepare and conduct negotiations with partners, suppliers and colleagues that reach agreements both sides keep.
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Running performance reviews that lead to action
Turn monthly and quarterly reviews into short, focused meetings where problems are raised early and decisions are taken.
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