What you will be able to do
- Turn institutional objectives into team and individual objectives
- Delegate with clear expectations and the right level of control
- Run regular check-ins that keep work on track
- Give feedback and conduct performance reviews that people find fair
Who it is for
- Heads of department and unit
- Team leaders
- Newly appointed managers
Prerequisites
- Managing at least one person
Program
From strategy to team objectives
- Reading the institution’s plan as a manager
- Objectives that are specific and within the team’s reach
- The team work plan
Delegating
- What to delegate and to whom
- Agreeing expectations and checkpoints
- Following up without taking back the work
Following progress
- Short regular check-ins
- Team meetings that solve problems
- Recognising progress
Feedback and reviews
- Feedback that is specific and timely
- Difficult conversations about performance
- The annual review as a continuation, not a surprise
How we work
- Exercises on participants’ real objectives
- Role play of feedback and review conversations
- Peer exchanges on management situations