What you will be able to do
- Design a review routine suited to the institution’s calendar
- Prepare reviews with a few meaningful data points
- Chair discussions that solve problems instead of reporting activity
- Record decisions and follow them up
Who it is for
- Senior managers who chair review meetings
- Planning and performance units that prepare them
- Heads of department who report in them
Prerequisites
- Taking part in regular review or steering meetings
Program
Why reviews fail
- Reporting meetings versus problem-solving meetings
- Too many indicators, too little time
- The culture of good news
Designing the routine
- Calendar, participants and roles
- A one-page performance pack
- Agenda built around exceptions
Chairing the review
- Questions that get to the cause
- Keeping discussion on what can be decided
- Making it safe to raise problems
Follow-up
- The action log
- Checking that decisions were implemented
- Improving the routine itself
How we work
- A simulated review meeting with participants rotating as chair
- Redesign of an existing performance pack
- Peer observation and feedback