Commissioning and using evaluations

Ask the right evaluation questions, manage an evaluation well and make sure its findings change something.

Wooden and navy blocks set out in a rising row, an open brass compass, a rolled sheet tied with gold cord and a star-shaped zellige tile on an oak desk, in the patterned light of a carved screen

What you will be able to do

  • Decide when an evaluation is worth doing and what it should answer
  • Write terms of reference that attract the right evaluators
  • Judge whether proposed methods fit the questions
  • Make sure findings lead to a management response and follow-up

Who it is for

  • Officials who commission or manage evaluations
  • M&E and planning units
  • Program managers whose work is evaluated

Prerequisites

  • Basic familiarity with monitoring and evaluation

Program

Why evaluate

  • Accountability, learning and decision: different purposes
  • Evaluation questions that matter to users
  • Timing an evaluation within the program cycle

Terms of reference

  • Scope, questions and criteria
  • Budget, team profile and calendar
  • Data the evaluators will need from you

Methods and quality

  • The main families of methods, in plain terms
  • Matching method to question and budget
  • Reviewing inception and draft reports

Using findings

  • The management response
  • Communicating findings to different audiences
  • Tracking what changed because of the evaluation

How we work

  • Drafting terms of reference for a real or realistic evaluation
  • Assessing anonymised evaluation reports for quality
  • Preparing a management response in small groups